FAQs

Frequently asked Questions (FAQs)

How do I order?
We at Big India Store are pleased to offer you 24/7 online shopping experience from the comfort of your own home. Our website is designed to make it user friendly and is certified and secure. So we encourage you to order right through our website. We accept ‘Visa’, ‘MasterCard’, ‘American Express’ credit cards.
When will my order be shipped and how long will it take to reach me?
We at Big India Store make every effort to ship in-stock items on the same business day on which we receive your clear order. Since we are shipping from Guernsey,reliable and standard services of either post or courier would ensure the delivery in the Continent of United Kingdom within 5 to 7 working days.It could take longer if you live in a very interior area or it falls in a over busy period such as November and December. If you need faster or express delivery, we do offer an option such as 1-3 days delivery at an extra cost.
Do your charges includes VAT?
All our prices at Big India Store includes applicable taxes.
Do you replace defective, damaged or wrong product delivered to me?
At Big India Store we do. For details see Shipping & Return.
If I change my mind about product already delivered to me, does your company accommodate request for a replacement or a refund?
At Big India Store we do. For details see Shipping & Return.

Frequently asked Questions (FAQs)